In Action

Delivering our promise to our staff – engage, empower and retain
11/10/2023

As we emerge from a once-in-a-lifetime pandemic, the urgent crisis of workforce burnout and soaring vacancy rates becomes ever more…
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Chelsea and Westminster Hospital NHS Foundation Trust
30/08/2023

An interview with Nicole Lee – Burns Matron at Burns Service, Chelsea and Westminster Hospital NHS Foundation Trust The need…
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Southern Health and Social Care Trust & ImproveWell
05/07/2023

An interview with forensic psychiatrist Leigh Ferris – Deputy Charge Nurse at Rosebrook Psychiatric Intensive Care Unit, Southern Health and…
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Community Forum: Urgent & Emergency Care
24/01/2023

An on-demand webinar for urgent and emergency services.
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Customer Story: Royal College of Psychiatrists
24/01/2023

An interview with Dr Amar Shah, National Improvement Lead.
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Community Forum: Maternity Services
21/10/2022

An on-demand webinar for maternity services featuring two NHS maternity teams.
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The ImproveWell “How To” Library
06/05/2022

Learn how the ImproveWell solution can be applied to myriad situations.
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The ImproveWell Effect
24/11/2021

Discover the return on investment you might expect from adopting the ImproveWell solution
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Quality Improvement in Practice
30/09/2021

A peer-reviewed publication featuring four ImproveWell partner organisations.
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Customer Story: NHS Nightingale Hospital
24/03/2021

An interview with Dr Dominique Allwood, Medical Director at the surge facility.
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Customer Story: East London NHS Foundation Trust
04/03/2021

An interview with Dr Amar Shah, Chief Quality Officer at ELFT.
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Customer Story: North East London NHS Foundation Trust
04/02/2021

Featuring Kelly Anderson, North East London NHS Foundation Trust.
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Customer Story: Royal Cornwall Hospitals NHS Trust
26/01/2021

Discover how the maternity team used ImproveWell to create lasting change.
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Customer Story: Dragon’s Heart Hospital, Cardiff & Vale UHB
08/01/2021

Featuring Dr Sue Goodfellow, Dragon's Heart Hospital, Cardiff & Vale UHB.
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Customer Story: Orthopaedic Surgery, University of Minnesota
05/01/2021

An interview with Joy Harken, project development manager.
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Customer Story: University Hospitals Dorset NHS Foundation Trust
17/12/2020

An interview with Louise Hill, Assistant General Manager of the emergency services.
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An introduction to Kaizen in healthcare
12/03/2019

Kaizen is a Japanese word with two parts: ‘zen’ meaning ‘good’ and ‘kai’ meaning ‘change’, translating literally as ‘good change’…
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Customer Voice: UCLPartners
18/11/2018

A testimonial from Kate Hall, Chief Operating Officer at UCLPartners.
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Cookie	Duration	Description
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
bcookie	2 years	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
bscookie	2 years	LinkedIn sets this cookie to store performed actions on the website.
lang	session	LinkedIn sets this cookie to remember a user's language setting.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
UserMatchHistory	1 month	LinkedIn sets this cookie for LinkedIn Ads ID syncing.

Cookie	Duration	Description
_uetsid	1 day	Bing Ads sets this cookie to engage with a user that has previously visited the website.
_uetvid	1 year 24 days	Bing Ads sets this cookie to engage with a user that has previously visited the website.
AWSELBCORS	5 minutes	This cookie is used by Elastic Load Balancing from Amazon Web Services to effectively balance load on the servers.
SRM_B	1 year 24 days	Used by Microsoft Advertising as a unique ID for visitors.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_UA-100441845-1	1 minute	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_hjAbsoluteSessionInProgress	30 minutes	Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjFirstSeen	30 minutes	Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.
_hjIncludedInPageviewSample	2 minutes	Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.
_hjTLDTest	session	To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.
ai_session	30 minutes	This is a unique anonymous session identifier cookie set by Microsoft Application Insights software to gather statistical usage and telemetry data for apps built on the Azure cloud platform.
at-rand	never	AddThis sets this cookie to track page visits, sources of traffic and share counts.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
MicrosoftApplicationsTelemetryDeviceId	1 year	Microsoft sets this cookie to install a unique device ID that is used to track how users behave and interact with the Microsoft application on the device.
uvc	1 year 1 month	Set by addthis.com to determine the usage of addthis.com service.
vuid	2 years	Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.

Cookie	Duration	Description
ANONCHK	10 minutes	The ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well.
loc	1 year 1 month	AddThis sets this geolocation cookie to help understand the location of users who share the information.
MUID	1 year 24 days	Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
personalization_id	2 years	Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.

Cookie	Duration	Description
__juo	6 years	No description
_clck	1 year	No description
_clsk	1 day	No description
_hjSession_2416993	30 minutes	No description
_hjSessionUser_2416993	1 year	No description
AnalyticsSyncHistory	1 month	No description
DcLcid	3 months	No description available.
FormsWebSessionId	1 month	No description
li_gc	2 years	No description
muc_ads	2 years	No description
SM	session	No description available.
usenewauthrollout	1 month	No description

In action

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