Communication when things are hard: Supporting maternity teams through listening, learning and everyday improvement
Maternity and neonatal services continue to operate under significant pressure, with rising demand, workforce challenges and increasing expectations to evidence learning and improvement.
In this context, how teams communicate, listen and respond becomes even more important.
This short webinar brings together leadership insight and a focused deep dive into maternity data, exploring how teams can strengthen communication, support staff voice and enable everyday improvement, even when the environment feels difficult.
- Reflect on why communication becomes more challenging, and more important, during pressured periods
- Explore practical ways to support staff voice and open communication
- Gain insight from maternity data, highlighting emerging trends, pressure points and areas of focus
- Take away practical ideas you can apply within your own teams
Speakers
Lara Mott
Founder, ImproveWell
Lara works with healthcare organisations across the NHS to support frontline staff voice, continuous improvement and learning cultures.
Webinar details
Date: 28 May 2026
Time: 2:00 pm - 2:30 pm
Format: Live online session with Q&A
A supportive conversation
This session is not about scrutiny or performance.
It is a space to reflect on:
- how communication can be supported during challenging periods
- how staff insight can be heard and acted upon
- how small, practical improvements can make a meaningful difference
Bonus resource
All attendees will receive:
Creating the Conditions for Safer Maternity and Neonatal Care
A short, practical resource designed to support teams in strengthening communication and learning cultures, including:
- a reflective checklist for leaders
- simple ways to capture staff insight
- guidance on making feedback visible and actionable
Join us for a thoughtful, practical conversation on supporting maternity teams through listening and communication.
INDUSTRY RECOGNITION
