A 2021 peer-reviewed publication in the British Journal of Healthcare Management demonstrates use of ImproveWell to support implementation of the IHI Framework for Joy in Work. The article highlights short-, medium- and long-term programmes in four different healthcare systems, showing:
- the effective application of quality improvement to create and enhance joy in work in four different healthcare systems;
- the benefits of involving staff in the process of understanding factors that impact on experience at work, as well as developing and testing creative ideas that can make a difference; and
- how utilising a digital solution to capture ideas and measure staff experience is an important means of engaging staff and enabling all to contribute towards a shared goal.
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