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About ImproveWell

A motivated workforce leads to better patient outcomes and improved financial performance. The ImproveWell platform uses a smartphone application that empowers frontline healthcare staff to communicate their ideas for improving care directly to senior management. An intelligent data dashboard provides a proven and trusted way to review the improvement ideas coming in from the frontline. From the ward to the board, everyone can make suggestions to improve their workplace. For further information, please visit How It Works.

The ImproveWell platform is a secure system, easily tailored for each organisation. The software can support any workforce – including large, diverse healthcare delivery organisations across the NHS – and we work closely with programme leads, to encourage effective implementation strategies. We provide participating organisations with a unique authentication code to invite colleagues to join their programmes.

What we value

We believe in working together to achieve excellence

We strive to deliver value, putting our customers first

We are data driven, building evidence-based solutions

We encourage open and honest feedback

We act with integrity and respect

We are resolutely focused on our goals

Life at ImproveWell

We are an ambitious, hard-working team but believe that balance and flexibility are essential for high quality performance. Our credibility with our partners, our customers and each other cannot be undervalued – we aim for excellence in everything we do. Above all, we are enthusiastic and optimistic with the fortitude to keep going, and we do not let unexpected challenges stand in our way. We love what we do.

Our Team

Danny Meaney

Danny Meaney

Chairman

Danny is the founder and CEO of UP Ventures as well as Founder and Chairman of a number of software and technology companies. Danny has an extensive, high value international network and a long track record of helping digital businesses across software and technology in media, finance, health and telecoms to create shareholder value.

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Jordan MacKenzie

Jordan MacKenzie

Chief Operating Officer

Jordan obtained his Canadian CPA designation while at PwC in Toronto. He later obtained his MBA from the Ivey School of Business at Western University in London, Canada. Jordan brings nine years of professional experience across finance, corporate development, asset management and startup advisory to ImproveWell. He was previously Manager, Fund Operations at Brookfield Asset Management and most recently spent a year in Tanzania as Director of Capital Services helping a NGO startup accelerator to build an SME lending fund and launch new investment readiness programmes for early stage social enterprises.

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Raihan Mohammed

Raihan Mohammed

Innovation Associate

Raihan is a medical student at the University of Cambridge and brings a diverse range of experiences from across the healthcare sector. He holds a first class degree in natural sciences, with internships in healthcare investment banking at Deutsche Bank and in the healthcare team at Silverfleet Capital.

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Lara Mott

Lara Mott

CEO and Co-founder

Lara co-founded ImproveWell in 2016 to empower frontline healthcare professionals to drive change. ImproveWell’s digital platform aggregates data, completes feedback loops and facilitates shared knowledge. In three years, the technology is being used across the NHS, and in the USA and New Zealand. She is an experienced executive having previously spent 11 years in a variety of senior roles across healthcare specialist investment, biopharmaceutical, life sciences consulting and financial services businesses. Lara holds a first class degree in Pharmacology from Bristol University where she was awarded the Hans Heller Memorial Prize for outstanding performance. In November 2017 she was named a “rising star” among the top 50 female leaders in UK healthcare by BioBeat and inn April 2019 was appointed as the British Medical Journal’s first Entrepreneur in Residence.

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John Masterson

John Masterson

Chief Product Officer

John brings a wealth of technical expertise to ImproveWell with more than 20 years of experience in software development and product management. Most recently, he was Chief Operating Officer of ag-Grid, a fast-growing UK-based technology company, where he led the growth and support of a global customer portfolio and significantly expanded business operations. John holds a BSc in Economics and Finance from University College, Dublin.

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Simran Goyal

Simran Goyal

Innovation Associate

Simran is able to provide fresh and new perspectives on healthcare. She is a medical student at the University of Cambridge and former Medicine and Veterinary Society President of her college. She has a BA in psychology and is now completing her clinical years to obtain a medicine degree.

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Dr Na’eem Ahmed

Dr Na’eem Ahmed

Clinical Lead and Co-founder

Na’eem completed Academic Foundation Training at King’s College Hospital and thereafter worked as a Clinical Fellow to the former NHS National Medical Director, Professor Sir Bruce Keogh. Na’eem is currently a Radiology Specialty Registrar in London. Na’eem is a former Editorial Board member of Clinical Medicine. Na’eem has served as an advisor to the Mayor of London’s Team London and as a Trustee at Macmillan Cancer Support. He is Founder of social enterprise, Selfless.

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Edmond O'Driscoll

Edmond O'Driscoll

Data Scientist

Edmond brings significant content production, product design and data science expertise to ImproveWell having spent nine years working with innovative creative technologies. Most recently Edmond delivered machine learning tools from datasets across the hotel, recruitment and housing industries, and has also worked with augmented reality apps and educational tools. His broad skillset and strategic approach helps organisations to unlock data insights to drive change. Edmond holds a Bachelor of Science in Product Design and Innovation from the University of the West of England and has completed the full-time Data Science Immersive course at General Assembly where he also held a teaching assistant position.

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Emily Withers

Emily Withers

Customer Experience Lead

Emily brings considerable skill in analytics and operational expertise to the organisation. Most recently, Emily was a People Analyst at Improbable, a leading UK technology company, where she was responsible for the design, creation, and development of Improbable’s first People Analytics function to support a growing international organisation of 400 employees. Prior to joining Improbable, Emily worked at Pittards plc where she initially supported human resources and sales functions, and was subsequently promoted to Logistics Controller. Having managed multiple projects involving a variety of internal and external stakeholders, Emily has a proven track record of shaping and growing business functions. Emily holds a master’s degree in Neuropsychology from the University of Bournemouth and a first class degree in Psychology from the University of Plymouth.

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Anna Lau

Anna Lau

Programme Engagement Lead

Anna is a healthcare specialist and brings a strong combination of clinical and business experience to ImproveWell. Most recently, Anna was Clinical Advisor at Medstrom Healthcare, a leading UK-based medical equipment supplier to the NHS. As a Registered Nurse, Anna has practised at Columbia University Medical Center, New York University Hospital and Barnes-Jewish Hospital in the USA. Anna holds a Bachelor of Science in Nursing from the University of West Florida.

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Rowena Wilding

Rowena Wilding

Marketing Manager

Rowena has a strong combination of digital, marketing and communications expertise. With more than 10 years’ experience working with small and medium-sized enterprises, she has been responsible for planning and implementing holistic strategies which improve engagement and increase visibility, helping organisations to build their reputation and brand. Having led multiple projects managing a variety of stakeholder groups, Rowena has a proven track record of driving growth. Rowena holds a Bachelor of Theology degree from the University of Oxford and a Bachelor of Arts degree from the University of Birmingham.

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