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6 September 2019

6 September 2019, London (UK): ImproveWell LTD (“ImproveWell” or “the Company”) announces the appointment of Jordan MacKenzie as the Company’s Chief Operating Officer. Jordan started working with ImproveWell in July 2019 to lead the growth of the Company’s business operations and drive the implementation of its scale-up strategy.

Jordan MacKenzie

Jordan obtained his Canadian CPA designation while at PwC in Toronto. He later obtained his MBA from the Ivey School of Business at Western University in London, Canada. Jordan brings nine years of professional experience across finance, corporate development, asset management and startup advisory to ImproveWell. He was previously Director of Corporate Development at Handa Travel, Manager of Fund Operations at Brookfield Asset Management and most recently spent a year in Tanzania as Director of Capital Services helping an NGO startup accelerator to build an SME lending fund and launch new investment readiness programmes for early stage social enterprises.

Lara Mott, CEO and Co-founder of ImproveWell, commented: “As we grow our healthcare customer base across the UK and internationally, Jordan’s strategic influence and operational expertise will be instrumental in our continued success. We welcome Jordan to the ImproveWell leadership team as a strong operator who also shares a commitment to our mission and values.”

Jordan MacKenzie, Chief Operating Officer at ImproveWell, said: “I am delighted to join the ImproveWell team at a pivotal time in the Company’s growth. With pioneering customers, industry partnerships and a highly-motivated core team, we have strong foundations from which to scale our novel technology solution to empower the global healthcare workforce to drive change.”

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Further information:

Please get in touch at, or follow us on Twitter @ImproveWellUK

Notes to Editors:

About ImproveWell

A more engaged workforce leads to better patient outcomes and improved performance. ImproveWell is a digital solution focused on Quality Improvement (QI) which empowers frontline staff to drive change. ImproveWell has three core feedback systems: staff can share theme-based improvement ideas; staff can share how their day at work is going, helping organisations track workforce sentiment; and staff can complete bespoke pulse surveys. An intelligent data dashboard allows programme leads to capture real-time data, prioritise QI efforts, measure change and publish reports, completing the feedback loop. From the ward to the board, everyone can make suggestions to improve their workplace. For further information, please visit

For further information please contact:
020 3475 0670

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