In Action

Sandwell and West Birmingham Hospitals NHS Trust
01/04/2025

Background As part of an integrated system rollout across Black Country Local Maternity and Neonatal System, Sandwell and West Birmingham…
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Eight drivers for workforce retention: strategies for health & care
13/03/2025

By 2036, the NHS could be missing 360,000 dedicated staff members. That’s not just a number – it’s countless vital…
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Newcastle Upon Tyne Hospitals NHS Foundation Trust
05/12/2024

A presentation with Lorna Clark, Assistant Director of Pharmacy, and Sinead Greener, Lead Clinical Pharmacist, Newcastle Upon Tyne Hospitals NHS…
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Community forum: Creating the environment for continuous improvement
10/10/2024

An on-demand webinar for insights and Pharmacy, featuring the Pharmacy team from Newcastle upon Tyne Hospitals NHS Foundation Trust
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Delivering our promise to our staff – engage, empower and retain
11/10/2023

As we emerge from a once-in-a-lifetime pandemic, the urgent crisis of workforce burnout and soaring vacancy rates becomes ever more…
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Chelsea and Westminster Hospital NHS Foundation Trust
30/08/2023

An interview with Nicole Lee – Burns Matron at Burns Service, Chelsea and Westminster Hospital NHS Foundation Trust The need…
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Southern Health and Social Care Trust & ImproveWell
05/07/2023

An interview with Leigh Ferris – Deputy Charge Nurse at Rosebrook Psychiatric Intensive Care Unit, Southern Health and Social Care…
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Community Forum: Urgent & Emergency Care
24/01/2023

An on-demand webinar for urgent and emergency services.
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Customer Story: Royal College of Psychiatrists
24/01/2023

An interview with Dr Amar Shah, National Improvement Lead.
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Community Forum: Maternity Services
21/10/2022

An on-demand webinar for maternity services featuring two NHS maternity teams.
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Quality Improvement in Practice
30/09/2021

A peer-reviewed publication featuring four ImproveWell partner organisations.
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Customer Story: NHS Nightingale Hospital
24/03/2021

An interview with Dr Dominique Allwood, Medical Director at the surge facility.
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Customer Story: East London NHS Foundation Trust
04/03/2021

An interview with Dr Amar Shah, Chief Quality Officer at ELFT.
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Customer Story: North East London NHS Foundation Trust
04/02/2021

Featuring Kelly Anderson, North East London NHS Foundation Trust.
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Customer Story: Royal Cornwall Hospitals NHS Trust
26/01/2021

Discover how the maternity team used ImproveWell to create lasting change.
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Customer Story: Dragon’s Heart Hospital, Cardiff & Vale UHB
08/01/2021

Featuring Dr Sue Goodfellow, Dragon's Heart Hospital, Cardiff & Vale UHB.
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Customer Story: Orthopedic Surgery, University of Minnesota
05/01/2021

An interview with Joy Harken, project development manager.
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Customer Story: University Hospitals Dorset NHS Foundation Trust
17/12/2020

An interview with Louise Hill, Assistant General Manager of the emergency services.
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An introduction to Kaizen in healthcare
12/03/2019

Kaizen is a Japanese word with two parts: ‘zen’ meaning ‘good’ and ‘kai’ meaning ‘change’, translating literally as ‘good change’…
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Customer Voice: UCLPartners
18/11/2018

A testimonial from Kate Hall, Chief Operating Officer at UCLPartners.
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